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UGC NET PAPER 1 · UNIT 08 · MODULE 5: DIGITAL INITIATIVES, CYBER SAFETY AND E-GOVERNANCE · TOPIC 16

ICT Applications (E-Governance and Digital India)

E-governance meaning and models, the National e-Governance Plan, Digital India and its pillars, key platforms such as Aadhaar, UPI and GeM, and education governance.

  • 4 sub-topics
  • 2 min read
  • Topic 16 of 18

What this topic covers

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  1. 16.1E-GovernanceE-governance is the use of ICT to deliver government services, exchange information and make administration transparent, efficient and accountable (SMART governance: Simple…
    • E-governance
    • Models
    • G2G
    • G2C
    • G2B
  2. 16.2National e-Governance Plan (NeGP) and Digital IndiaCovers NeGP (2006), Digital India.
    • NeGP (2006)
    • Digital India
    • Nine pillars
  3. 16.3Key Applications and PlatformsPlatform Key facts Aadhaar 12-digit unique ID by UIDAI (2009 onwards), based on biometrics and demographic data, Aadhaar Act 2016, Nandan Nilekani was the first chairman UPI…
    • Aadhaar
    • UIDAI
    • UPI
    • Unified Payments Interface
    • NPCI
  4. 16.4ICT in Education GovernancePlatforms such as SAMARTH, AISHE, NIRF, UDISE+, NAD, ABC and APAAR support transparency, data-based planning, online accreditation (NAAC) and administration of institutions.

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16.1E-Governance#

In brief

E-governance is the use of ICT to deliver government services, exchange information and make administration transparent, efficient and accountable (SMART governance: Simple…

  • E-governance
  • Models
  • G2G
  • G2C
  • G2B
  • G2E
  • Benefits
  • Challenges

E-governance is the use of ICT to deliver government services, exchange information and make administration transparent, efficient and accountable (SMART governance: Simple, Moral, Accountable, Responsive, Transparent).

Models:

Model Meaning Example
G2G Government to Government e-Office, inter-department data sharing
G2C Government to Citizen Passport Seva, income tax e-filing, DigiLocker
G2B Government to Business GeM, GST portal, company registration
G2E Government to Employee Employee HR portals, payroll

Benefits: transparency, reduced corruption, efficiency, saving time and cost, citizen convenience and inclusion. Challenges: digital divide, low literacy, infrastructure, cybersecurity and privacy, resistance to change, interoperability and language.

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16.2National e-Governance Plan (NeGP) and Digital India#

In brief

Covers NeGP (2006), Digital India.

  • NeGP (2006)
  • Digital India
  • Nine pillars

  • NeGP (2006): Mission Mode Projects across central, state and integrated categories, with common infrastructure (State Wide Area Networks, CSCs, State Data Centres). Later subsumed in Digital India.

  • Digital India: launched by PM Narendra Modi on 1 July 2015. Three vision areas: digital infrastructure as a utility, governance and services on demand, and digital empowerment of citizens. Nine pillars: Broadband Highways, Universal Access to Mobile Connectivity, Public Internet Access Programme, e-Governance (reforming government through technology), e-Kranti (electronic delivery of services), Information for All, Electronics Manufacturing, IT for Jobs and Early Harvest Programmes.

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16.3Key Applications and Platforms#

In brief

Platform Key facts Aadhaar 12-digit unique ID by UIDAI (2009 onwards), based on biometrics and demographic data, Aadhaar Act 2016, Nandan Nilekani was the first chairman UPI…

  • Aadhaar
  • UIDAI
  • UPI
  • Unified Payments Interface
  • NPCI
  • BHIM
  • DigiLocker
  • UMANG
Platform Key facts
Aadhaar 12-digit unique ID by UIDAI (2009 onwards), based on biometrics and demographic data, Aadhaar Act 2016, Nandan Nilekani was the first chairman
UPI Unified Payments Interface by NPCI, real-time, mobile-based, launched 2016
BHIM UPI-based payment app launched by the government in December 2016
DigiLocker Cloud storage for authentic documents, 2015
UMANG Unified Mobile Application for New-age Governance, single app for many government services (2017)
MyGov Citizen engagement portal (2014)
e-Courts Mission Mode Project to computerise courts, case status and e-filing
e-Office Paperless office, file movement and workflow
GeM Government e-Marketplace for public procurement (2016)
CSC Common Service Centres (2006), village-level kiosks run by village level entrepreneurs (VLEs) offering digital services in rural areas
BharatNet Optical fibre connectivity to gram panchayats (earlier called NOFN)
NIC National Informatics Centre (1976), under MeitY, gives the ICT backbone and NICNET for government, and builds e-governance applications
PMGDISHA Digital literacy for rural citizens (2017)
BHASHINI Language translation using AI for Indian languages
ONDC Open Network for Digital Commerce
CoWIN, Aarogya Setu Digital health response tools

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16.4ICT in Education Governance#

In brief

Platforms such as SAMARTH, AISHE, NIRF, UDISE+, NAD, ABC and APAAR support transparency, data-based planning, online accreditation (NAAC) and administration of institutions.

Platforms such as SAMARTH, AISHE, NIRF, UDISE+, NAD, ABC and APAAR support transparency, data-based planning, online accreditation (NAAC) and administration of institutions.

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